Transform Objections into Opportunities
Turn objections into opportunities! This course helps sales professionals confidently handle customer objections by understanding their root causes, using proven techniques, and applying best practices. Learn how to respond with clarity, understanding, and strategy—so you can move closer to the sale, not away from it.
An overview of the course
Objections are not rejections—they're opportunities to build trust, clarify value, and move your prospect closer to a "yes."
This course on Objection Handling in Sales equips you with the mindset, tools, and techniques to navigate objections with confidence and skill.
In this course, you'll explore:
- The Importance of Objection Handling – Understand why objections are a natural and essential part of the sales process.
- Types of Objections – Learn to identify and categorize objections—price, timing, trust, need, and more—so you can respond effectively.
- Objection Handling Techniques – Master proven strategies like empathy, probing, reframing, and value reinforcement to address concerns.
- Best Practices of Handling Objections – Apply real-world tips and guidelines that help you stay composed, persuasive, and customer-focused.
This course brings together insights, practical tips and real-world examples to help you turn potential deal-breakers into deal-makers.
pREVIEW THE COURSE
Key takeaways from the course
Recognize the Importance of Objection Handling
Understand why objections are a natural part of the sales process and how effectively addressing them can build trust and advance the sale.
Identify Different Types of Sales Objections
Learn to categorize objections—such as price, timing, need, or trust—to tailor your response more strategically.
Apply Effective Objection Handling Techniques
Master practical techniques like active listening, probing, reframing, and the “LAERS" model of handling objections
Follow Best Practices for Responding to Objections
Develop a structured approach using real-world best practices to stay calm, customer-focused, and persuasive during challenging conversations.
What does the course cover?
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About the course
Audience
Sales, Marketing &
Customer service
Author
Yogesh Deshpande
Level
Beginner
Validity
6 Months
Price
900
Duration
30 mins
About your trainer
Yogesh Deshpande
Corporate Consultant and Trainer
- With over 25 years of diverse experience across multiple functions, Yogesh has transitioned from a successful corporate leader to become a dedicated Corporate Consultant and Trainer. Throughout his career, he has gained invaluable insights into key business areas such as Franchising, Sales & Marketing, After Sales, Logistics, Leadership, Operations and Network Expansion, which now form basis of his training and consulting approach.
- As a Corporate Trainer, Yogesh specializes in delivering high-impact, non-technical training programs that empower professionals to excel in today’s competitive landscape. His training sessions are designed to enhance essential skills such as Leadership, Effective Communication, Team Building and Process Optimization, fostering both personal and organizational growth.
- In addition to training, Yogesh offers consulting and coaching, tailoring his support to meet specific client needs. He works with teams to unlock their potential, tackle challenges and achieve meaningful results.
- Sales and Service Process Adherence
- Effective Communication & Presentation Skills
- Team Building & Collaboration
- Driving Profitability with Customer Retention
- Time Management & Productivity